8 problems of online training and how to solve them

, e-learning is not without its faults. Online training comes with its own particular characteristics, which can jeopardize (or limit) the success of the training. E-learning should not be seen as a panacea.

Problem 1: Online training is boring

Although online training is meant to provide a solution to the boredom of classroom-based learning, this is not always the case. Many e-learning courses consist of never-ending texts followed by a long list of multiple choice questions that fail to engage students. More than e-learning, it feels like e-reading.

Solution: Find an online course that is dynamic, fun and interactive

Problem 2: Students encounter technical difficulties

While it may sound obvious, technical problems are one of the main stumbling blocks of online training. Very often, there are compatibility issues (with operating systems, browsers or smartphones), the courses never get off the ground or the student doesn’t know how to continue. All this adds to their frustration and reduces employee engagement, the learning experience is disrupted and they will probably abandon the course.

Solution: Offer multi-device courses and personal attention

Problem 3: The students don’t know the course exists

This often happens: you’ve spent months preparing an online course, you chose the best provider, you know the course is essential for your employees… but nobody in the organization is aware of its existence. Students have at their disposal hundreds and thousands of courses and are often overwhelmed by the workload and daily routine. As a result, no one knows what the training course is about and, hence, doesn’t take it.

Solution: Launch a communications campaign